|
The ereader store is probably a small merchant, like many on Amazon for example, who are just doing drop-shipping (straight from the manufacturer to the buyer) for certain (most?) items they sell. Nothing wrong with that, but you can't have too many expectations from this type of store wrt support, exchanges, etc. They'll sometimes make the buying experience a bit better compared to that when dealing directly with a store in China, but often there's not much there compared to a bricks-and-mortar store. Good e-Reader operating out of British Columbia is the same, from what I can see. They just drop-shipped my two Max 3s.
|