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Old 03-19-2009, 09:33 AM   #29
shighfield
Groupie!? GROUPIE!?!?
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Posts: 319
Karma: 649
Join Date: Aug 2008
Location: The Dirty Shwa
Device: EBW 1150, Libra Color
Quote:
shighfield: Did you CALL SONY CANADA AND AsK who is in charge?
get names and rank and follow up with a demand letter. What you
want is some kind of ETA or status on your reader at the very least.
Yes I have called them. There is no ETA. They have ordered one but don't have any in stock to give me. I've called a couple of times and I get the same answer. "A replacement has been ordered."

Quote:
Funny thing is, when Sony contacted me from "SonyListens" they told
me somone would call me after I detailed the issues for them. To date
no call or follow up. Perhaps they knew my issues were not on the
same level as yours.
Maybe... I did have to re-email Sony Listens to get them to call me back, but they did eventually call me back. I know I'm starting to be a bit of a wiener about the issue so I'm going to drop it. At the three month marker if it's not back I'll call them and demand a refund.
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