Quote:
Originally Posted by 4691mls
I don't know why people are being so hard on you. There have been discussions on the forum in the past where many people in the US said they bought their Kobos from Walmart for faster delivery and ease of returns. It makes sense you would order from Walmart. I rarely shop at Walmart but I did order my Clara there last year.
With the world situation right now it's understandable that they might be out of stock, but it seems like they should be able to tell you one of the following:
a) We are temporarily out of stock. We expect to get more Kobos in stock by _______. (Then you could decide if you want to wait or request a refund)
b) Due to the Covid situation we don't know if/when we will have more Kobos in stock. Here's your refund.
c) We are no longer going to stock the device you ordered and will issue a refund.
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Thanks for the kind words on this. What you outline is how I see it.