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LSH · 06-09-2020, 02:29 AM

I recently inherited a used Kobo eReader Wifi (N647), which was purchased new in 2014.

Initially, my library didn't show up in the Kobo software, but I assumed that was because I have a different email address than the previous user (this is my first ereader experience, so I wasn't sure what behavior to expect). It did show up in Calibre, but I was unable to add ebooks to it, though I was able to remove them. So I tried factory resets, from the Settings menu and also manually.

Now, when I plug it in to a computer, the (empty) device folder still pops up, indicating the computer recognizes it's connected. But when I try to connect it to Calibre, I get an "Error communicating with device" message. And when I try to set it up with the Kobo desktop app, I can't get past the "Please plug in your eReader" popup.

Is there anything I can do to fix this?

06-09-2020, 02:29 AM	#1
LSH Junior Member Posts: 6 Karma: 10 Join Date: Jun 2020 Device: Kobo eReader Wifi (original)	[eReader Wifi] Can this Kobo be saved? I recently inherited a used Kobo eReader Wifi (N647), which was purchased new in 2014. Initially, my library didn't show up in the Kobo software, but I assumed that was because I have a different email address than the previous user (this is my first ereader experience, so I wasn't sure what behavior to expect). It did show up in Calibre, but I was unable to add ebooks to it, though I was able to remove them. So I tried factory resets, from the Settings menu and also manually. Now, when I plug it in to a computer, the (empty) device folder still pops up, indicating the computer recognizes it's connected. But when I try to connect it to Calibre, I get an "Error communicating with device" message. And when I try to set it up with the Kobo desktop app, I can't get past the "Please plug in your eReader" popup. Is there anything I can do to fix this?