Quote:
Originally Posted by mirage
- Is the Clara HD still being manufactured?
- If it is, when will it reappear in the US, which means when will Walmart, as the only true US vendor, have it again?
- Why does Walmart have US exclusivity? Or is there no exclusivity? But if there is none, why wouldn't Best Buy, BH Photo Video, Costco, et. al., carry these products?
- Why does Canada have ample inventory while the US doesn't?
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1) Presumably? But Kobo's CS will not known, and even if they did wouldn't be able to confirm it wasn't because that'd indicate a possible new product which Kobo isn't gonna want any confirmation beyond the things they can not avoid such as FCC filings.
2) as has been said the only ones who you can reach who might have this information are Walmart. Kobo at best know Walmart is ordering but not the intentions and as has been said the CS tier you speak with wont know, even higher tier CS probably wont know.
3) Because Kobo ran the numbers and decided that Amazon's crushing monopoly is not worth fighting strongly in the US right now. Or because Best Buy decided to no longer carry Kobo (they used to in the US still do in Canada). But again all this is moot since you can just order from Kobo or Indigo.
4) Because Walmart is a shit company and treats anything they can't make lots of money off of like it was a radioactive turd. Again though you can order from numerous other places while living in the US.
From others experiences returns are not pricey, both Kobo and Indigo send you pre-paid packaging stickers I believe. It may be time consuming especially right now because again covid is a thing we are all dealing with.
I don't know why you're so hellbent on a US provider for a product made in China, and sold by a Canadian company who is in turn owned by a Chinese conglomerate.