Quote:
Originally Posted by mirage
Yes. Of course. And I realize and accept that's almost surely a factor. I just wish someone, either Walmart, Kobo, or both, would say as much. Or say that these models won't be restocked. Kobo pleads ignorance to every question that's not spelled out on the product page. Was their customer support this bad 4 months ago? Walmart doesn't give any info to their support people, who are friendly and try to help, but aren't put in much of a position to do so.
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Kobo CS can’t speak of actions of another company even as it concerns their product. They also can’t speak for how Walmart plans to fulfill your order. How could they?
As to Walmart’s CS who knows what script they’ve been given to work with right now. They should be doing better.