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Do you use a sleep cover? davidfor touched on it a bit, but I thought I'd add that with my old Glo, the magnet on the sleep cover was strong enough to trigger a sleep from behind the device from time to time. The Glo would flash between sleeping and awake quickly, which would sometimes cause it to become unresponsive when awake (even my Aura H2O sometimes does this if I put it to sleep and wake it quickly).
I eventually got used to just holding the device with my finger between the back of the device and the cover.
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