Quote:
Originally Posted by Cootey
David, I'm not sure what to say. I have never seen a feedback link. It doesn't appear to be there anymore. That's why I keep hoping somebody knows where Kobo has buried it. If it's there, it isn't out in the open. What is it called? Maybe I'm looking right past it.
That was a good suggestion, so I turned off my Adblocker, but on or off, there is no feedback link. It looks like Kobo has removed it, or, more likely, moved it.
There is a link to Kobo Help, but it is a collections of FAQs with no contact link provided.
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For the record, I am very unlikely to make a claim like in my second post without first checking. And if I couldn't for some reason, I would usually add a qualifier to that affect. Exactly where and how the link has been presented has changed a few time, and looking at the options behind both the feedback button and the help, they have changed as well. "Feedback" is against the right-hand edge of every page in the store. It floats as I scroll in the page. You can see it in the attached screenshot. That is from Chrome, but I can see it with other browsers.
Within the help pages, I see a "Help" or "Chat" button in the bottom right corner. Exactly which is used depends on the page. My memory says there was a more obvious link to a page to submit a problem or suggestion, but, I don't see it right now.