MobileRead Forums - View Single Post - Should I trust the waterproofing on water-safe Kobos?

tom_y6 · 05-31-2020, 06:15 AM

Hey guys, forgive me for digging up an old topic, but I think I have something to add here.

I've had Aura One since autumn 2018. On October 2019 I've started having touch issues that made the device unusable - some touches were recognised in wrong places, some not at all. I've received a new device from Kobo as a part of the warranty. In January 2020 I started experiencing very similar issues - this time random touches on their own without even touching device myself, wrong recognition of real touches etc This time I also received a new device as a replacement.

I've seen a few comments online and a video on youtube with very similar problems. In those places, some people claim that they started experiencing the issues after the device had had contact with water. In fact, this would correlate with my own experience - in 2019, the issues started appearing a few days after Aura was used in a jacuzzi. In January 2020 the same started happening after clearing some smudges under a delicate stream of water. I guess that was a mistake.

IPX8 was a major selling point for me, and not having is a game changer. I just wonder if I have just a streak of bad luck, or it really is a problem.

05-31-2020, 06:15 AM	#27
tom_y6 Junior Member Posts: 1 Karma: 10 Join Date: May 2020 Device: Koba Aura One	Hey guys, forgive me for digging up an old topic, but I think I have something to add here. I've had Aura One since autumn 2018. On October 2019 I've started having touch issues that made the device unusable - some touches were recognised in wrong places, some not at all. I've received a new device from Kobo as a part of the warranty. In January 2020 I started experiencing very similar issues - this time random touches on their own without even touching device myself, wrong recognition of real touches etc This time I also received a new device as a replacement. I've seen a few comments online and a video on youtube with very similar problems. In those places, some people claim that they started experiencing the issues after the device had had contact with water. In fact, this would correlate with my own experience - in 2019, the issues started appearing a few days after Aura was used in a jacuzzi. In January 2020 the same started happening after clearing some smudges under a delicate stream of water. I guess that was a mistake. IPX8 was a major selling point for me, and not having is a game changer. I just wonder if I have just a streak of bad luck, or it really is a problem.