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Old 05-30-2020, 02:19 PM   #11
Paperbackstash
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Posts: 1,657
Karma: 20102554
Join Date: Aug 2018
Location: Central Florida
Device: Oasis 3, PW 3 & 5, Fire HD 8 & 10
Quote:
Originally Posted by shalym View Post
Interesting. I've never had an ongoing problem with downloading books or updates. Once or twice I've had a book appear to get stuck on a particular device and had to reboot, but as soon as the device is rebooted the book finishes downloading with no problem.

I do always leave wifi on, though, so maybe that *does* make a difference?

Shari
That's what I was wondering. I turn mine on when I buy new books, or "rent" new books, which is semi often. So I'm turning it on usually every other week, sometimes weekly, but I don't leave the wi-fi on long --- only enough to download the books, unless I forget for a bit. I'm wondering if this is confusing it over time since I now have downloading issues with two devices.

I may be completely off base, though.

I am going to do testing later today to see if it's something with my internet. There's no way I can change my internet, and nothing ELSE besides Amazon seems to have issues with it, but I have on rare occasions downloaded a book using phone data through hotspot, and I don't think the issue was as bad with that. This shouldn't affect it but who knows. I know my Echo Show and Echo Dot will not do multi-room music either, I've been on the help desk and amazon forums and there are others reporting this bug for 2 years without any answer from Amazon - I think the bug is not frequent enough for them to worry about it.

Just curious if the downloading issue persists when I try with my phone later if it's not downloading over regular wi-fi. I'm also going to download with the PW4, then the PW3, and then the fire to see if one struggles more than the other. This problem is annoying.
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