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Chatted with several different customer service techs over a 2 day period. First tech was just positive that there was a 10,000 cap on mycd on any device, no one else mentioned this.
Three of the most helpful techs thought this was a technical glitch that would eventually fix itself. The last tech checked and verified that all items in my library were on an amazon server. Just not showing up in MYCD unless specifically searched, but they are all there.
This evening (Tuesday after 3 day holiday weekend) mycd on edge, firefox and silk still shows 10,000 items, shows nothing past 5/2/20 (previously 5/11) and is having random difficulty sending older books to the oasis.
Kindle for PC still shows the correct number of items. The oasis and fire libraries have never been in agreement and that's unchanged.
Practicing patience, remembering that it took amazon several weeks to fix the mess they made of my order history - pending purchases went from 20 to 25000 (mix of several years of orders) then finally back to 20.
Will update when anything changes.
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