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ElizabethN · 05-23-2020, 05:48 PM

My MYCD was normal this morning, looked at it this afternoon and it is only showing 10,000 items (was over 23,000) and nothing past 5/11/20. Purchases after that time are there if I search by title and/or author.

After being turfed from 1 amazon chat person to another, the 4th one reported this

"Elizabeth, I would like to inform you that there is some technical glitch on our website so I would request you to wait for 2-3 hours and check for your ebooks again, I am keeping this chat window for 24 hours so that you can resume on the same chat if the issue still persist and then we will escalate this to our technical team by creating the ticket."

Am I the only one seeing this cap?

Will update in several hours if MYCD has returned to my normal or not.

05-23-2020, 05:48 PM	#1
ElizabethN reader, ebook junkie Posts: 113 Karma: 436806 Join Date: Dec 2007 Location: western nebraska Device: in use kindle oasis 2nd and 3rd gen, kobo forma, boox poke5	Cap on manage your content and devices? My MYCD was normal this morning, looked at it this afternoon and it is only showing 10,000 items (was over 23,000) and nothing past 5/11/20. Purchases after that time are there if I search by title and/or author. After being turfed from 1 amazon chat person to another, the 4th one reported this "Elizabeth, I would like to inform you that there is some technical glitch on our website so I would request you to wait for 2-3 hours and check for your ebooks again, I am keeping this chat window for 24 hours so that you can resume on the same chat if the issue still persist and then we will escalate this to our technical team by creating the ticket." Am I the only one seeing this cap? Will update in several hours if MYCD has returned to my normal or not.