I lit upon this forum after fruitless searching of the Kobo help pages...
I have an elderly Kobo Touch (N905) which decided this afternoon to do a factory reset. When I eventually powered it up again, it prodded me to set it up by connecting it to my PC. I dutifully did so, having installed the Kobo desktop application on my wife's (Windows 10) PC (my PC runs Linux Mint); Windows recognised the internal storage of the Kobo and the SD card which I plugged into the Kobo not long after I bought it. The Kobo displayed a screen telling me that it was connected and charged, and prompting me to use my computer to visit
www.kobosetup.com. I worked my way through the menus to find the instructions to register the ereader, and the critical step seems to be missing from the behaviour of my ereader: after I've chosen the language (English) I *don't* get the question "Don't have a WiFi network?" - it went straight to the screen "Please Setup Your eReader". I also noted that if I went to the Wireless connection option in the settings menu and chose "Edit Wireless Networks" it informed me that the eReader has no known networks (not a great surprise), *but it didn't admit to being able to detect any networks*, despite it being less than a metre away from the nearest wireless access point.
Can anyone suggest a way out of this hole, please? If the reader is really dead, I shan't bother to get a replacement - I have the Kobo application installed on my (Android) smartphone and tablet, so I have access to all the books in my library...
Thanks in advance for any suggestions.
Ian