Quote:
Originally Posted by RobertJSawyer
Technically, it's not a dead pixel. It's dust caught beneath the diffusion layer that facilitates the sidelighting resulting in a bright spot. But it's a very common defect in Kobos; I've returned more than one unit because of it. I'd ask for a replacement.
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If it’s just dust, does it cause damage to the screen?
I’m still waiting for Kobo to respond on their Twitter help page. It’s been a couple hours.
I’m growing wary of going through this again.
Thanks!