Quote:
Originally Posted by teija
It will be interesting to see if there remains an uptick in usage now that so many people are being exposed to, and using, digital services. I'll bet Rakuten are right now re-thinking whether they want to sell off Overdrive... 
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There's bound to be *some* long term shift; technology adoption always sees a certain amount of laggards who are content enough with the old and can't be bothered to try the new until it's absolutely unavoidable and discover they like it. The crisis fast-forwarded the need.
They most likely will be phone or tablet users so I wouldn't expect much of a change to the ereader market but the content side should see an enduring boost.
There will be a new normal but it will most likely take the form of a new, higher plateau, not an increased adoption rate; a lot of the recalcitrants will go back to print as soon as they can. Especially the book sniffers and decorators.