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Old 05-06-2020, 01:52 AM   #4
stumped
Wizard
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Posts: 3,305
Karma: 10259306
Join Date: May 2016
Device: kobo forma, Kobo Libra, Huawei media Tab, fire HD10, PW3 HDX8.9,
Quote:
Originally Posted by injapan View Post
yes, as stated I did try 3 different cables
sorry, i missed that.

if the connect to box is appearing then that cable is "working" in that device has detected a computer
dunno much about mac but with windows it should just work. a new device will appear in "this PC" once to tap to accept the connect to option
do you hear the chime sound effect that windows plays when a new USb device is detected
and does the kobo display change to say connected
other then saying look in device manager, and try every available USB port on computer, I am out of ideas.

maybe the usb socket the kobo is damaged
you may be able to add books wirelessly using the kobo browser as a workaround ( put them into a location you can browse to e.g. dropbox )

or via SD card if aura 2 has one

if you have not already tried factory reset on the kobo - that may be worth doing
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