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Fred31416 · 05-03-2020, 05:50 PM

Hi,
I am new in this forum and I am a new user of Sigil.
I downloaded Sigil-1.2.0-Windows-x64 on a desktop with Windows 10 and installed it. When I open it, the windows is blank or white with nothing in it. When I click where the menu is supposed to be, the menu options pop-up. I enclosed screenshots of it.
I remove it including the sigil-ebook folder in the AppData folder. I did a sfc /scannow, I made sure I have Microsoft Visual C++ 2017. I re-installed Sigil and again I have the same issue.
Then I installed Sigil-1.2.0-Windows-x64 on a laptop with Windows 10 and it works perfectly.
Do you know where this bug on my desktop can come from?
Thank you in advance for your help.
Fred

05-03-2020, 05:50 PM	#1
Fred31416 Junior Member Posts: 8 Karma: 10 Join Date: May 2020 Device: Desktop computer	Trouble to install Sigil Hi, I am new in this forum and I am a new user of Sigil. I downloaded Sigil-1.2.0-Windows-x64 on a desktop with Windows 10 and installed it. When I open it, the windows is blank or white with nothing in it. When I click where the menu is supposed to be, the menu options pop-up. I enclosed screenshots of it. I remove it including the sigil-ebook folder in the AppData folder. I did a sfc /scannow, I made sure I have Microsoft Visual C++ 2017. I re-installed Sigil and again I have the same issue. Then I installed Sigil-1.2.0-Windows-x64 on a laptop with Windows 10 and it works perfectly. Do you know where this bug on my desktop can come from? Thank you in advance for your help. Fred Attached Thumbnails