[pifouille]

Hi all,

I am experiencing quite an annoying issue with my kindle Basic 2 (2016).
It doesn't show wikipédia content in an embedded window anymore. It used to work fine: selecting some term(s) in the book would open an embedded window with either a dictionary, a translator or wikipédia.

Recently, the wikipédia tab stopped working and keeps showing : "An error occurred. Please try again"

(Not sure it is that recent though. I hadn't touched my kindle for a while before today)

Some additional information..

1) The reader IS connected to the internet. For that matter, the experimental browser works fine and I can use it to access wikipédia easily.

2) I spent the entire afternoon with amazon help desk from France (where I am from) and the US (where I bought the reader) and already have:
-- connected/reconnected wifi
-- Restarted the device
-- reset the device

3) I installed an old Kindle app, on my old Ipad 4 and the same problem occurs.

4) I suspected it could be something related to my modem configuration (firewall, ports, whatever) so I connected the kindle to the 4G thru my cel mobile hotspot. Same problem


I am going crazy. I really enjoy being able to have a quick wikipedia access when needed.

Someone experiencing the same issue and/or having some kind of idea what it could be?


Thank you all in advance!


Pif.