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Old 04-29-2020, 03:42 PM   #28
Poppaea
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Join Date: Nov 2010
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Quote:
Originally Posted by stumped View Post
Yes, and I was trying to say that no such shops or even online stores appear to exist in the UK.

I agree completely that the average user just wants a simple return or repair service. But when I went through a simulation of trying to do that online, I hit that useless dead end support site. I see you found more helpful pages. My dead ends came from trying obvious direct routes e.g. Google shopping , Google search for "pocketbook support"

I accept that things are different in germany. And that I was off target re China.

In current times all imports, exports may be disrupted. It's going to be better to shop in-country if you can.
How is their having shops or not in Britain relevant to the OP when they said they can buy it in their country at Mediamarkt?????

They would have to deal with Mediamarkt in case they needed support and Mediamarkt would then deal with Pocketbook.

As for me having "found more helpful pages", this is the companies international website, they do have some country specific ones for certain countries, too. Next time you wanna know something about a company try their website. Companies set them up for a reason.
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