Quote:
Originally Posted by kacir
This time I wasn't harping about the unfortunate Brexit.
I was trying to say that in many countries in mainland Europe they do sell Pocketbooks in [brick and mortar] shops or in well established reputable on-line stores.
The average user is not going to try to troubleshot broken e-ink reader. [S]He brings it back to the shop or to the pick-up point of on-line shop or sends it back. Bigger chain-stores and big eshops will often just return money rather than bicker about the warranty return. (Not as generous as Amazon, but still very customer friendly).
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Yes, and I was trying to say that no such shops or even online stores appear to exist in the UK.
I agree completely that the average user just wants a simple return or repair service. But when I went through a simulation of trying to do that online, I hit that useless dead end support site.
I accept that things are different in germany. And that I was off target re China.
In current times all imports, exports may be disrupted. It's going to be better to shop in-country if you can.