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Old 04-27-2020, 12:02 PM   #6
Sirtel
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Posts: 13,750
Karma: 242733157
Join Date: Jan 2014
Location: Estonia
Device: Kobo Sage & Libra 2
Quote:
Originally Posted by stumped View Post
from online stores maybe.
there are no actual physical stores in Europe who sell and support pocketbook AFAIK,

so good luck with any warranty if it ever goes bad.

unless you don't mind shipping it to China at your expense. & it probably has to be shipped - on a boat - you cant airmail to/from china nowadays

Kobo don't have the greatest customer service reputation either but it's the better option, unless you feel lucky

as I check, I went here
https://www.pocketbook-int.com/int/s...ervice-centers
I click on service centres near you ( I am in UK) i get a blank
so I click on all service centres, I still get a blank
just an email address that I can write to

either they don't have any, or they have a broken web site

does not inspire confidence
I've ordered all my ereaders online since my first in 2011. For the simple reason there are no physical stores selling them in my country, except for Kobos, and they are much more expensive here than in foreign stores. Not once in all those years have I needed to take my ereader physically somewhere for repair or return. If I decided to buy only from a real physical store near me, I would not be able to buy any ereaders at all, besides a Kobo for an exorbitant price. People in smaller countries have to take risks, buying various things online.
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