MobileRead Forums - View Single Post - Touch Deregister a Nook Simple Touch Reader

cromag · 04-25-2020, 11:05 PM

I need some direction.

I have a Nook Simple Touch Reader BNRV300 that I haven't used since 2017. I'd like to deregister it, wipe it clean, and give it to my daughter.

I charged it up and it powered up just fine. The time clock was wrong, but I expected that. Since we changed our router and have a new wifi password it couldn't get the correct time. Once I entered the new password and it connected, the time updated properly.

Everything seems okay, and the Nook reports that it is connected to the network, but when I try to deregister it I get an error message that it needs to connect to the internet but there is no connection. I've tried turning off the wifi and turning it back on again, but I just get the same error message.

My next step is to check with B&N support, but they were never very helpful in the past so I thought I'd post here.

Does anyone know of any steps I'm missing?

04-25-2020, 11:05 PM	#1
cromag Surfin the alpha waves ~~ Posts: 26,431 Karma: 459765791 Join Date: Dec 2010 Location: New Jersey Device: Jetbook Lite & Mini, Nook STR, Kobo, Hanvon N516, Kindle 2, Androids	Deregister a Nook Simple Touch Reader I need some direction. I have a Nook Simple Touch Reader BNRV300 that I haven't used since 2017. I'd like to deregister it, wipe it clean, and give it to my daughter. I charged it up and it powered up just fine. The time clock was wrong, but I expected that. Since we changed our router and have a new wifi password it couldn't get the correct time. Once I entered the new password and it connected, the time updated properly. Everything seems okay, and the Nook reports that it is connected to the network, but when I try to deregister it I get an error message that it needs to connect to the internet but there is no connection. I've tried turning off the wifi and turning it back on again, but I just get the same error message. My next step is to check with B&N support, but they were never very helpful in the past so I thought I'd post here. Does anyone know of any steps I'm missing?