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Originally Posted by bookyboy
1. That's exceptional that Kobo is doing that.
2. It's totally above and beyond what I would expect
Do you guys realize how abysmal e-reader hardware was 9-10 years ago?
You don't actually want a company going much out of their way to support something so ancient - at least at some point. Eventually, resources are much better expended on newer and better and more capable hardware and features.
I don't use *any* screen based/tech product that is from 2011 or older honestly. It has gotten a lot better since then, on basically any product line (e-reader or otherwise)
I think anything in the realm of 4-7 years is very fair for termination of support of the latest updates.
We must remember that "not getting new features" doesn't necessarily render the device unusable either. In some circumstances or with some features it *might* (library integration or a particular App perhaps), but that's a side concern.
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Kobo is not going out or their way to support the older hardware. Kobo is doing a great job keeping the older hardware going. Way too many companies stop supporting perfectly good hardware in order to get you to buy newer hardware. That's abysmal service. If Amazon is end-of-lifing the PW3, then that is abysmal service.
Kobo makes devices that work and keep on working. as shown by the fact that they are still supported with the current firmware. Amazon makes devices that get end-of-lifed. Kobo gets high marks for what they are doing. Amazon, not so much (blah!).
Not everyone can afford to buy a new Reader. Also if you have an older Reader, you might give it to your child to use. It's great that Kobo can have all the new firmware. Would you like to be given a Kindle Touch? I wouldn't. But a Kobo Touch would be OK as a first Reader.