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Old 04-20-2020, 08:55 AM   #10
Incanus
Incanus
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Posts: 313
Karma: 210
Join Date: Oct 2017
Location: Chile
Device: Boyue Likebook T80D
Question Contacting Boyue Likebook Support on Mars Reader Software and Sideloaded Fonts

On Monday, April 13th I wrote to likebook@boyue.com regarding this issue.

On Tuesday, April 14th they replied thusly:

please send those fonts to us for checking

best regards
likebook

Which I did, on Wednesday, April 15th.

Not having heard from them, on Sunday, April 19th I asked if they had any news for me, to which they replied this today, Monday, April 20th:

hi, already forward to Developer team, they apprecaite your feedback--after they tested, they found the problem you mentioned

they will disucss it inner this week and maybe try to find solution laterly

thank you

likebook

Anyone with some experience with Boyue support could please explain to me what I should I expect from Boyue considering this reply?

Awaiting your kind reply,

[INCANUS]
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