View Single Post
Old 04-08-2020, 11:46 AM   #12
Yegoroot
Member
Yegoroot began at the beginning.
 
Posts: 10
Karma: 10
Join Date: Apr 2020
Device: Onyx Boox Pro
Quote:
Originally Posted by deleted View Post
I can't find anything from searching. The display should be 10.3" Carta screen.

I know you say only the digitizer is broken, and you just want to replace this. But I thought the WACOM digitizer was a plastic layer directly applied to the Carta (so it couldn't be replaced separately). Does anyone know the truth??

Let us know what Onyx says. Don't give up!
Is it still under warranty?
Yes under warrantly they said
"Dear customer,
Glad to receive your quick reply
The model of your machine is Note pro,I can apply for maintenance, but the bad thing is that the customs clearance in your country is very difficult, and we cannot guarantee that the repaired machine can reach you smoothly. So do you think about repairing in other countries when you are on a business trip or do you have friends in China who can help you take it back,Please think it over

Thank you
Best regards
"


ِAnd I asked to send me a detail, but now I don’t know whether it is possible to replace separately
Yegoroot is offline   Reply With Quote