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Originally Posted by petercreasey
I ran a Kobo "repair this account" and it finished in one second's time.
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Which is to be expected. The repair does some cleanup and kicks off a sync for the books. And that does some checking and might not need to do much depending on how many books you have purchased from Kobo.
Of course, it had absolutely no connection to the problem you were having.
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Then Windows "scan and repair" would start but would never finish; in fact, one time it didn't finish and locked up my PC.
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Originally Posted by petercreasey
David, thanks so much for responding with this info.
Rebooting did not help; however, on a wild idea, I switched to another USB cable and the Kobo ereader was normally scanned and repaired by Windows and then both ADE and Calibre worked fine with it. (The prior cable always works fine with other applications.)
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Cables can be damaged in ways that aren't obvious. Some are marginal to start with, so any further damage will stop them from working. And different devices work differently putting different load on the USB infrastructure. My Glo HD will not stay connected to my laptop when calibre starts talking to it, but, I have no problems with any of the other devices. I tried an older laptop, and the Glo HD works perfectly.