Hi davidfor,
I'm about to send an email to
help@kobobooks.com in order to explain the problem but with my bad english (you know I'm french) I fear they will reject it if I'm not clear...
Can you correct my text if I'm not clear or with no sense or incomprehensible or with faults ?
My email :
"Hi,
I own a kobo e-reader and with other users, we believe we have identified a bug that has existed since several versions of firmware on the Aura HD and potentially on other e-readers (even with the last firmware 4.20.14622).
Overall, when a page has been opened for a long time (not 10s but certainly at least for 50s, 60s or even more), we no longer have access to the dictionary by selecting a word and holding our finger on it (= tap and hold); in 2 words what happens is that the word is not even selected, it is as if we had not touched the screen.
On the other hand, a short press turns the page well.
This does not happen just after opening a page, you really have to wait several tens of seconds to see the problem. It is as if the reader fell asleep for the access to the dictionary part, but not to turn the pages...
The problem is discussed here : https://www.mobileread.com/forums/sh...d.php?t=328281
Can you tell me if this bug is known and if yours devellopers are working on it?"
Thank you in advance for your help
.