Thread: Calibre fails to convert
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Old 03-26-2020, 10:58 AM   #5
theducks
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Quote:
Originally Posted by ConnieL View Post
Hi,
what do you make of this info after installing calibre (32 and 64 bit) and clicking on finish?

"There is a problem with this windows installer package. A DLL required for this install to complete could not be run. Contact your support personell or package vendor"

The info does not appear, if we disable "Launch Calibre" and start calibre from the menue.

We have downloaded the installation packages with all virus protection disabled.

Thank you for your help!
Connie
Where did you get the installer packages? Main Calibre site? Version 4.12 ?
Your A/V or ISP may have fixed the package

What is weird, is that it fails at the end (the Launch tick is showing). This may be a DLL rights issue. I wish they said WHICH DLL failed
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