Quote:
Originally Posted by issybird
I got a reply to my email which attached the email telling me I’d completed the challenge.
The rep didn’t even bother to read my email before responding with boilerplate.  And it’s not as if they’re not being inundated with complaints! Not getting the email hardly means you didn’t complete the challenge. |
I've gotten much better results with chat or a phone call; the e-mail responses always seem to be boilerplate. With chat or phone you can keep pressuring for a resolution.