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Old 03-05-2020, 12:15 PM   #23
mand
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Posts: 112
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Join Date: Feb 2009
Location: Wiltshire, UK
Device: Kindle Paperwhite 7th gen; Kindle Keyboard; iRex iLiad
Quote:
Originally Posted by ilovejedd View Post
If you look at the screenshot, it's completely blank below the main toolbar. No way to even select filter and sort.

@merlin04
Can you try manually reinstalling the 5.12.4 firmware?

https://www.amazon.com/gp/help/custo...MQC26VQQMM8XSW

If that doesn't fix things, I think only thing you can do is report to Amazon and wait for them to fix it.
... Just downloading it now, but how do I run it from my laptop? How do I tell it to work with the kindle instead of installing on the laptop?

Also, if the same problem recurs (which I expect, as it seems this update cause the problem), can I roll back and then prevent the kindle from updating itself?
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