Quote:
Originally Posted by SuzanneP
I’m getting an error that says
“Failed to get children from device”. What on earth does that mean?
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I have never seen that but what I do with any strange error is put it into a Google search, and maybe add the words fire tablet, to help focus the search.
Ps a forum Search for that exact phrase has some hits, which suggest communication error, which suggests cable problem. Can you try a different cable and also try power cycling the tablet, or holding down the tablet power button for 40msecs, informing all messages, until it reboots. That does a soft reset.