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GlenBarrington · 02-20-2020, 05:27 PM

And they sent me a Touch instead (D01200). Their response was, "we'll see if we have any more and get back to you".

Of course, they won't have any more! They are a close-out business. But I don't think I should be expected to pay the $60 or so I spent for an old Voyage, just to receive an old Touch. I mean it's a pretty nice Touch, but it's really just a Paperwhite that can play audiobooks.

So my question is, what do you think a fair resolution should be? Should they refund some of my money? If so, how much? What is fair?

Should I just ask for a return authorization? What do you all think?

02-20-2020, 05:27 PM	#1
GlenBarrington Cheese Whiz Posts: 1,986 Karma: 11677147 Join Date: Jan 2010 Location: Springfield, Illinois Device: Kindle PW, Samsung Tab A 10.1(2019), Pixel 6a.	ARRGHHH! I bought a Voyage from Woot! And they sent me a Touch instead (D01200). Their response was, "we'll see if we have any more and get back to you". Of course, they won't have any more! They are a close-out business. But I don't think I should be expected to pay the $60 or so I spent for an old Voyage, just to receive an old Touch. I mean it's a pretty nice Touch, but it's really just a Paperwhite that can play audiobooks. So my question is, what do you think a fair resolution should be? Should they refund some of my money? If so, how much? What is fair? Should I just ask for a return authorization? What do you all think?