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Old 02-10-2020, 06:18 AM   #10
sara_woodrough
Junior Member
sara_woodrough began at the beginning.
 
Posts: 6
Karma: 10
Join Date: Feb 2020
Device: Libra
Quote:
Originally Posted by meeera View Post
Much better! The tiny bright spot, outside of the text reading area? Yes it could be a light guide defect, or these bright spots sometimes happen from screen damage also. You may not be able to feel screen damage with your finger.

If you are certain that the Kobo came that way from the start, and it bothers you enough, (and you haven't (for example) had your keys hit it - has it been protected in a case the whole time?) - then by all means ask for an exchange. "Light guide defect" is the wording you're looking for. Not "damage".
Thank you!
Yes, that's exactly what I meant, the tiny bright spot (although it is highly more noticeable on the actual device, the photo is still a bit blurry).
I am absolutely positive that it was already there when I got it, as I didn't take it out of the box until I got home, there were no keys around and then it went straight to a case I had specifically bought for that purpose.
Thanks again!
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