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Old 02-10-2020, 05:53 AM   #9
meeera
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Posts: 5,823
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Join Date: Dec 2011
Location: Australia
Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles
Quote:
Originally Posted by sara_woodrough View Post
here is a somewhat better photo
Much better! The tiny bright spot, outside of the text reading area? Yes it could be a light guide defect, or these bright spots sometimes happen from screen damage also. You may not be able to feel screen damage with your finger.

If you are certain that the Kobo came that way from the start, and it bothers you enough, (and you haven't (for example) had your keys hit it - has it been protected in a case the whole time?) - then by all means ask for an exchange. "Light guide defect" is the wording you're looking for. Not "damage".
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