Well, what if instead of griping we light a candle?
A sticky thread for "IF YOU NEED HELP"...
...with a list of semi-standard issues and some basic info to gather up-front for each one.
That would help folks where to go and what to start with.
Nothing fancy but location, prefered format, OS, reading software and/or device, are a good place to start in most cases. So let them know how to best help the would-be helpers.