[roserednz]

Had been using my HDX with no issues for the last 6 years....

calibre 4.9.1 embedded-python: True is64bit: False
Windows-10-10.0.18362-SP0 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '10', '10.0.18362')
Python 2.7.16+
Windows: ('10', '10.0.18362', 'SP0', u'Multiprocessor Free')
Interface language: None
USB devices on system:
(USBDevice(vendor_id=0x10f1 product_id=0x1a2e bcd=0x2614 devid=usb\vid_10f1&pid_1a2e&rev_2614 devinst=2),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid1c2d&rev0005 devinst=3),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\vid_1949&pid_0331&rev_???? devinst=1),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid1c26&rev0005 devinst=4),
USBDevice(vendor_id=0x10f1 product_id=0x1a2e bcd=0x2614 devid=usb\vid_10f1&pid_1a2e&rev_2614&mi_00 devinst=5),
USBDevice(vendor_id=0x45e product_id=0x7fd bcd=0x315 devid=usb\vid_045e&pid_07fd&rev_0315&mi_02 devinst=6),
USBDevice(vendor_id=0x45e product_id=0x7fd bcd=0x315 devid=usb\vid_045e&pid_07fd&rev_0315&mi_01 devinst=7),
USBDevice(vendor_id=0x45e product_id=0x7fd bcd=0x315 devid=usb\vid_045e&pid_07fd&rev_0315&mi_00 devinst=8),
USBDevice(vendor_id=0x8087 product_id=0x24 bcd=0x0 devid=usb\vid_8087&pid_0024&rev_0000 devinst=9),
USBDevice(vendor_id=0x45e product_id=0x7fd bcd=0x315 devid=usb\vid_045e&pid_07fd&rev_0315 devinst=10),
USBDevice(vendor_id=0x8087 product_id=0x7d7 bcd=0x0 devid=usb\vid_8087&pid_07d7&rev_0000 devinst=11),
USBDevice(vendor_id=0x138a product_id=0x18 bcd=0x78 devid=usb\vid_138a&pid_0018&rev_0078 devinst=12),
USBDevice(vendor_id=0x8087 product_id=0x24 bcd=0x0 devid=usb\vid_8087&pid_0024&rev_0000 devinst=13))

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\usb#vid_1949&pid_0331#g0w0t9059441f3vd#{6 ac27878-a6fa-4155-ba85-f98f491d4f33}']
MTP device: \\?\usb#vid_1949&pid_0331#g0w0t9059441f3vd#{6ac278 78-a6fa-4155-ba85-f98f491d4f33}
{'device_version': u'1.0',
'friendly_name': u'',
'has_bulk_properties': True,
'has_storage': True,
'manufacturer_name': u'Amazon',
'model_name': u'Fire',
'protocol': u'MTP: 1.00',
'serial_number': u'G0W0T9059441F3VD',
'storage': [],
'type': 'media player'}
Not a suitable MTP device, ignoring

No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {u'{94B690DD-AAC1-4AD7-98B8-81E27032A9ED}': [{'addr': u'192.168.1.9', 'broadcast': u'192.168.1.255', 'netmask': u'255.255.255.0'}], u'{080C8779-EA77-11E7-95BA-806E6F6E6963}': [{'addr': u'127.0.0.1', 'broadcast': u'127.255.255.255', 'netmask': u'255.0.0.0'}]}
No device is connected

Looking for devices...

Devices possibly connected: None