Quote:
Originally Posted by dhynesok
The reset didn't work so the only other alternatives were to have Amazon ship a replacement Kindle I for $180 plus shipping or to buy a new Kindle II.
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Did you ensure the battery was inserted/seated properly. It may have poped out when you dropped the thing.
Does it just not turn on... blank screen?
Quote:
Originally Posted by dhynesok
So obviously, Amazon has thumbed their nose at the Kindle I buyers by having provided an inferior product in terms of its ability to stand up to a minor accident. Amazon has now totally focused on the new Kindle II and is providing no thank you for the Kindle I buyers who helped get the Kindle off the ground in the first place.
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Wow, that's a stretch. You broke the device. They offered you a new one for less than half price of a new one and you feel they are "thumbing their nose" at you?
Quote:
Originally Posted by dhynesok
I feel that Amazon has treated us poorly with respect to the Kindle II buyers who benefited from the Kindle I buyers experience and suggestions for improvement.
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Has everything you bought that came out with a new/improved model had a nice trade in deal of some kind?
Did you tell them that you did nothing different than the "drop test" that they showed on video when the K1 first came out?
Were you nice to the CS rep, or did you give him the same attitude your post seems to have?
BOb