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Old 01-21-2020, 06:02 AM   #84
koboyedi
Member
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Posts: 23
Karma: 3488
Join Date: Jan 2020
Device: kobo forma
Just received my replacement Forma (brand new). It has the exact same light issue. I'm returning it again and wait for my 3rd Forma. I wonder how many it will take to get a good one. I'm willing to make another 2-3 replacements before I give up on this model.

Kobo even admits in their service chat that their replacement units may also be faulty.
Quote:
I'm going to send a replacement for you but please be aware that there's a probability that you can face the same
Considering the likely percentage of faulty devices (based on user reports here) I can only imagine the massive legal battle that must be going on in the background between Kobo and the manufacturing plant.

Last edited by koboyedi; 01-21-2020 at 06:05 AM.
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