Quote:
Originally Posted by Junket
As j.p.s already commented, can you let us know what OS and version your computer is using?
A new paperwhite (PW4) should let you sideload books by default and most computers would recognize Kindle as an (FAT32) USB drive when connected by USB. Try rebooting your computer and plugging Kindle into a different USB port with a known good USB cable.
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Things have changed in this area recently. Older Kindles used a partition table with a single FAT32-formatted partition: at least some newer ones (definitely the Oasis 3) eschew the partition table and just export the entire raw device as a FAT32 filesystem. How (and if) you need to teach your computer about this depends on the OS you're running.