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Old 01-19-2020, 10:07 PM   #3
Question Mark
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Posts: 1,419
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Join Date: Mar 2016
Device: More than I need, but not as many as I would like.
I'm also in Canada and have bought all four of my Onyx ereaders from the ereader.store in Germany. I would happily purchase an ereader from there again.

Although I'm in Canada, I would NEVER purchase an ereader from Good e-Reader. Their negative reputation here is well earned, many times over. Plus, unless things have changed, Onyx ereaders bought from them actually ship from China. That was the experience of several people on this forum who ordered from them mistakenly believing that the ereaders would ship from Canada. So it seems that they just get a commission for any units sold from Onyx. In which case, you'd just be better off ordering directly from Onyx.

As for taxes and duties, Canadian customs is really somewhat of a mystery. Sometimes I get charged, sometimes I don't. Below is a comment which I wrote in another thread about my experience with Canadian customs when ordering Onyx products via the ereader.store in Germany:

Quote:
Originally Posted by Question Mark View Post
I'm not sure how exactly Canadian customs works. It seems to be a bit of a lottery in my experience. Sometimes I get charged, while at other times I don't. There doesn't seem to be any rhyme or reason to it.

For some reason unbeknownst to me, I didn't have to pay any taxes or duties on my Nova Pro and Note Pro when they arrive earlier this year.

The year before, I had to pay $15.45 (about $5 in taxes and $10 in processing fees) when my Note arrived.

I forget exactly how much I had to pay when I got my Max. The shipping company made a number of mistakes and my package was delayed for a while at customs while things got sorted out. When it was finally delivered, the delivery person only charged me a fraction of what I had been told I would have to pay. Eventually, after they realized their mistake, they asked me to pay the remainder. However, they then waived the fee when I asked for a copy of all the paperwork. I suspect that they had lost it.

As for ordering from China, I suspect that the process would be much the same. Earlier this year, I ordered a Hisense A2 Pro dual screen phone from a store on Aliexpress. I wasn't charged any taxes or duties when it arrived.

Here is a link to a government website where you can check how much you might expect to pay in taxes and duty: https://www.cbsa-asfc.gc.ca/travel-v...t-cal-eng.html

But, for some reason, they don't always apply it. Not sure why.
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