MobileRead Forums - View Single Post - Kindle Store payment failed but book downloaded anyway, what to do?

NeL97 · 01-18-2020, 11:35 AM

Good day.

Today I bought a few books directly from my device, and apparently payment failed, yet the books downloaded anyway and I am able to read them without issue. I tried checking them on Calibre yet DeDRM decryption failed, so apparently they didn't even get tied to my device Serial Number. Trying with others I actually paid for works perfectly.

I tried going to the Amazon website, and I am not able to either "refund" or "cancel" the orders, they just prompt me to update my card, which I can't do since it shouldn't have failed (just tried it and worked fine).

Is this a common occurence? Will something happen should I fail to fix this in the 30 days?

Thanks.

01-18-2020, 11:35 AM	#1
NeL97 Junior Member Posts: 1 Karma: 10 Join Date: Jan 2020 Device: Kindle PW2	Kindle Store payment failed but book downloaded anyway, what to do? Good day. Today I bought a few books directly from my device, and apparently payment failed, yet the books downloaded anyway and I am able to read them without issue. I tried checking them on Calibre yet DeDRM decryption failed, so apparently they didn't even get tied to my device Serial Number. Trying with others I actually paid for works perfectly. I tried going to the Amazon website, and I am not able to either "refund" or "cancel" the orders, they just prompt me to update my card, which I can't do since it shouldn't have failed (just tried it and worked fine). Is this a common occurence? Will something happen should I fail to fix this in the 30 days? Thanks.