MobileRead Forums - View Single Post - Kindle Paperwhite unresponsive touchscreen

DJ38 · 01-16-2020, 09:04 AM

Hi syracusa

Thanks for your update. Sounds as if there's a common problem on the connector, which is probably not the most relaible type anyway. I know the kind you mean, the wire ends from the ribbon are clamped against the PCB.

I haven't tried to open the case as couldn't see an easy way of opening it without causing damage to the case. As our Kindle still lets us read one book (then remove the book via USB and add next book you want to read, reset to get to the home page and select the recent book added) I have been using it like that.

It would be very helpful if you could perhaps put a little guide on opening the case without breaking it and perhaps a few photo's would be really good (if you have time).

Whatever, thanks for sharing your findings with us, it's appreciated.
Best wishes, Dave.

01-16-2020, 09:04 AM	#21
DJ38 Junior Member Posts: 2 Karma: 10 Join Date: Oct 2019 Device: Kindle Voage 7	Repair of no responsive Kindle Hi syracusa Thanks for your update. Sounds as if there's a common problem on the connector, which is probably not the most relaible type anyway. I know the kind you mean, the wire ends from the ribbon are clamped against the PCB. I haven't tried to open the case as couldn't see an easy way of opening it without causing damage to the case. As our Kindle still lets us read one book (then remove the book via USB and add next book you want to read, reset to get to the home page and select the recent book added) I have been using it like that. It would be very helpful if you could perhaps put a little guide on opening the case without breaking it and perhaps a few photo's would be really good (if you have time). Whatever, thanks for sharing your findings with us, it's appreciated. Best wishes, Dave.