[greensoul]

Originally Posted by Frenzie

A factory reset isn't stupid afaik. I'm fairly sure it does what it says on the box.

You can still try this, however:
https://help.kobo.com/hc/en-us/artic...-Kobo-Clara-HD

Wow this solved the problem... I didn't know about the manual way of factory reset, and it worked!
I'm so grateful. Thank you so much for your help!!