The saga continues also having problems TNT, they say customs require extra export clearance documents which ereader can't provide online they have to take it to the nearest customs office which is around 3hr away plus processing time and fuel costs, so they've refunded the money.
Don't know what extra forms they require it might be because Gibraltar isn't in the customs union, who knows

. Checking Amazon.es they have it for the same price with free postage and arrives the 15th. I'll wait until I receive the refund and order it through Amazon.