Quote:
Originally Posted by leif20
There is a solution. I tried to explain in my post:
https://www.mobileread.com/forums/sh...0&postcount=26
You must drag and drop the software to the folder on the ARC while hooked up to a USB port, on a windows computer (I think mac will not work). Then restart and the update should apply.
Follow the instructions as written, you may have to try multiple times. |
I already did that and it does not work. The customer support told me I had to do the update before the factory reset. But I did the update after the factory reset, so it does not work.