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Old 01-01-2020, 11:24 AM   #36
leif20
Junior Member
leif20 began at the beginning.
 
Posts: 2
Karma: 10
Join Date: Sep 2019
Device: Kobo Arc
Quote:
Originally Posted by Rydia View Post
There is none. Kobo support told me it should not work and I should have magically known that I had to do an update for a 7 years old device before a factory reset. Really bad company in my opinion.
There is a solution. I tried to explain in my post:
https://www.mobileread.com/forums/sh...0&postcount=26

You must drag and drop the software to the folder on the ARC while hooked up to a USB port, on a windows computer (I think mac will not work). Then restart and the update should apply.

Follow the instructions as written, you may have to try multiple times.
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