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@mlewis78, Spectrum/Charter is a part of Big Cable and they certainly play the part. I had their cable TV and internet for a couple years, and I still have their internet service because they have and exclusive contract with the city I live in, so they are the only provider for internet. it is insanely expensive, but it has been fairly reliable and fast. Their cable was mediocre though, and even more insanely expensive. But that is typical of Big Cable companies. If their tech guy couldn't fix the issue with internet speed, then the only thing you can try is to reboot both the modem and the router whenever the internet speed slows way down. I usually get about 210 Mbps, but it occasionally slows down to below 100 Mbps, so I reboot and the speed goes back up to 200 Mbps. Here lately I need to reboot a couple times a month or so.
As far as your old Fire TV generation 1 and your 32" TV, that could be a lot of things including a bad port on the TV or the Fire TV, a bad cable, a Fire TV issue, a TV issue, a firmware issue, or other issues or combinations of issues. I’m not sure if Amazon still updates the firmware for the older gen 1 Fire TV, if not then maybe that has become an issue, though probably not. Getting set top boxes to work with TVs can be a PITA sometimes, but it sounds like it used to work fine, so the issue is probably a new issue. Amazon has a very generous return policy, so if you want to try a new Fire TV stick or the Cube to see if they resolve the issue, then you could do that and have 30 days in which to return the new Fire TV device if it didn't fix the issue.
Good luck, I hope you get it to work soon!
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