Quote:
Originally Posted by HLS
you may have hit reset instead of restart by accident. I did it many times. Drive myself nuts
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No I hadn't used the Restart function in a long time. I merely closed the cover to let it go to sleep and placed it on a desk where it sat a few days. When I opened the cover to read, it went to the place I had left off in the book I was reading, but the settings had changed a bit. BTW, it was almost fully charged, so battery level wasn’t an issue. When I went to correct the settings, for example turn the clock back on during reading, I discovered that the Oasis 3 was no longer registered. The odd part was that all the books had been erased from the Oasis 3 and yet it was somehow able to display the book I had left open a few days earlier. Maybe it caches the book, or part of it. At any rate, when I selected Downloaded on the Home screen nothing but a dictionary was left on the Oasis 3. I reregistered it and it restarted itself and the I was able to see all the Collections, Books, and Docs that are in my Amazon Cloud and I was able to download the ones I wanted. Prior to that, neither of my two Kindles could see all the Amazon Cloud Collections, Books, and Docs, but now both can see and download Cloud content properly.
As stated above, a few weeks ago I had spent quite a lot of time on the phone with CS trying to figure out what was wrong with my Amazon Cloud. At the end of the conversation the supervisor said he could't see what the problem was but could tell there was a problem, so he initiated a work order to have the Amazon technical staff look into it and to correct whatever issues had occurred. Clearly only some people have experienced this issue, but searching the internet turned up quite a few others who have ad similar issues with the Amazon Cloud. I have no idea how Amazon cleared up the issue, nor how it occurred. I suspect that having had at least a dozen Kindle eReaders registered over the past decade or more, plus having had at least 2 or 3 dozen Kindle apps on various devices also registered over the years, that at some point my Amazon Cloud got corrupted. It worked okay with the Kindle apps, but it simply wouldn't work very well with my Kindles. Whatever they did to correct the issue though seems to be working, so I’m grateful for that. The good thing about Kindles, or any eReader, is that they can be read on even if you have to side-load books. So having a messed up Amazon Cloud isn’t going to stop my reading of books by any means, but it was certainly inconvenient not to have my Amazon Cloud working properly.