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Hi
I agree with Vladimir. Battery issues which I think have to do with sleep mode. Do you have a protective cover with the magnets that will put your inkpad into sleep mode? I threw mine away because I just put a third battery in mine. The second battery 'failed' after it went into sleep mode. With mine it will power on but it won't stay on unless I connect to a charger or a power bank. As soon as I installed the third battery it goes back to running normally.
good luck,
Chris
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