Quote:
Originally Posted by OtinG
I probably would have cancelled the order after the first delay and just gone to a Big Box retailer like Lowes, Home Depot, or Ace Hardware to get the parts. I wouldn't want to have a broken toilet for 4+ months. You probably would have gotten those items shipped from the Big Box for a few dollars more.
There are definitely a lot of subpar sellers on Amazon. I imagine Amazon tries to weed them out over time, but maybe not. It probably takes a lot of complaints before they begin the process of terminating any association with them. I bet some of those subpar sellers are simply guilty of having no scruples. Others might just get overwhelmed by the number of orders they receive and don’t have the resources and/or stock to fill them. And any other of numerous reasons can cause them to be bad vendors even if they are trying to be good vendors. I try to only buy from 3rd party sellers if Amazon is going to deliver the item. I trust Amazon to know what they have in stock and to get it to me in a timely fashion and to make it right if the item isn’t good. Amazon treats the 3rd party goods that they stock in their warehouses like it was their own products, so you have a better chance of getting an acceptable resolution if their is a problem.
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I'm late in checking posts, but I didn't want to leave yours unanswered . . . .
I don't remember if I mentioned the issue, but the toilet leaks. If it's leaking on the outside, I won't need the gaskets. However, it is possible that it is leaking from the inside, and running down the tubing that goes up to the bowl. If that's the case, I'll probably need to replace the innards; but, it may just need a gasket, and I'll probably go the lazy way out, and just replace it for now.
I have a second toilet, and I live alone, so having just one working toilet is no big deal. Unless it goes out, then I'll be making a trip to the big-box (and no, I don't mean an outhouse.
Although that would solve the problem . . . .)